Privacy Policy
Dawning Care Privacy Statement
Dawning Care Ltd is committed to ensuring that your privacy is protected. We comply with the UK General Data Protection Regulation (UK GDPR) unless and until the UK GDPR is no longer directly applicable in the UK. We also follow all national implementing laws, regulations and secondary legislation as amended or updated from time to time in the UK, and any successor legislation to the UK GDPR and the DPA (together Data Protection Legislation). We are the data controller of data you pass to us pursuant to this policy.
This Privacy Policy together with our Cookie Policy sets out how we collect personal information from you and how the personal information you provide will be processed by us. By visiting our website at https://dawningcare.co.uk/ you are accepting and consenting to the practices described in this Privacy Policy. If you do not consent, please do not submit any personal data to us.
What information does Dawning Care Ltd hold and how will we use it?
Information you give Dawning Care Ltd: You may give us information about you by completing our enquiry form on the website or by requesting via the website that we send you marketing information, or by directly emailing our contact email address -info@dawningcare.co.uk. The information you give us may include your name, email address, address/location and phone number.
We will retain this information while we are corresponding with you or providing services to you or to a Service User you represent. We will retain the information submitted through our website enquiry forms for 12 months after the enquiry has been concluded, unless the enquiry results in the provision of our services. Where a person becomes a client or prospective client, their information will be retained in accordance with our Records Management Policy and applicable legal retention requirements.
We may collect the following information from you when you visit the website:
- Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
- Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from the website (including date and time), services you viewed or searched for, page response times, website errors, length of visits to certain pages, page interaction information, methods used to browse away from the page and any phone number used to call our contact line.
Cookies
The Website uses cookies to distinguish you from other users of the website. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy https://dawningcare.co.uk/cookie-policy
Use Made of the Information
We may use the information we receive and/or collect about you to:
- Fulfil our obligations under any contract that we have entered into with you or with a Service User that you represent, and to provide you or the relevant Service User with information or services that you or the Service User has.
- Send you newsletters and marketing information if you have consented to us doing so.
- Notify you of products and services that we feel may interest you, or permit third parties to do so if you have provided the appropriate consent.
- Monitor website usage and provide statistics to third parties for the
purposes of improving and developing the website and the services we provide via the website.
- Where the processing enables Dawning Care Ltd to enhance, modify,
personalise or otherwise improve the website, its services or - To identify and prevent fraud.
- To enhance the security of the network and information systems of Dawning Care Ltd.
- To better understand how people interact with the websites of Dawning Care Ltd.
- To administer the website and carry out data analysis, troubleshooting and
- To determine the effectiveness of promotional campaigns and advertising.
Where we are processing personal data that we have obtained via the website on the basis of having obtained consent from you, you have the right to withdraw your consent to the processing of your personal data at any time. If you would like to withdraw your consent or prefer not to receive any of the above-mentioned information (or if you only want to receive certain information from us) please contact us by emailing info@dawningcare.co.uk. Please bear in mind that if you object, this may affect our ability to carry out the tasks above for your benefit.
If you wish to have your information removed from our database or if you do not want us to contact you for marketing purposes, please contact us by emailing info@dawningcare.co.uk and we will take steps to ensure that this information is deleted as soon as reasonably practicable.
We will not share, sell or distribute any of the information you provide to us (other than as set out in this policy) without your prior consent, unless required to do so by law.
Disclosure of your Information
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006. We may share your information with selected third parties including:
- Business partners, suppliers and sub-contractors for the performance of any contract we enter with them or you.
Please note, we may need to disclose your personal information where we:
- Sell any or all of our business or assets or we buy another business or
assets in which case we may disclose your personal data to the prospective buyer or seller. - Are under a legal duty to comply with any legal obligation or to enforce or apply our terms and conditions; or
- Need to disclose it to protect our rights, property or the safety of our
customers or others, including the exchange of information with other
companies, organisations and/or governmental bodies for the purposes of fraud protection and credit risk reduction.
Your Rights in Respect of your Data
If any of the information you provide to us via the website changes, please let us know as soon as possible so that we can make the necessary changes to the information we hold for you on our database. If you wish to make any changes to your information, please contact us by emailing info@dawningcare.co.uk.
If you wish to access or rectify the information we hold about you, or request that such information be transmitted directly to another data controller, please contact us by emailing info@dawningcare.co.uk. We shall process your request to access your information within one month of receipt, or we will let you know within that timeframe if we need more information from you. We will process your request free of charge.
To request that your information is deleted or if you wish to restrict or object to the processing of your information, please contact us by emailing info@dawningcare.co.uk. If you have any complaints about our use of your personal data, please contact us. You also have the right to complain to the relevant supervisory authority in your jurisdiction. In the UK, the supervisory authority is the Information Commissioner’s Office. Contact details for the ICO can be found at https://ico.org.uk/.
If you have any further queries or comments on our Privacy Policy, please contact us by emailing info@dawningcare.co.uk. We also welcome your views about our website and our Privacy Policy.